Grievance Procedure

Effective Date: 06/01/95

Purpose:

To outline the grievance procedure to be followed by staff non-exempt employees in a pay status at Centenary College.

Policy:

A grievance is defined as an employee’s expression of alleged unfair or inequitable treatment with respect to the application of policies, procedures, and regulations which he/she has been unable to resolve with his/her immediate supervisor.

An employee filing a grievance shall have at every step the right to present witnesses and evidence to support his/her grievance. Since the processing of a grievance is not a legal matter attorneys may not represent either the employee filing a grievance or Centenary College. Employees are not to be penalized in any way for proper use of the Grievance Procedure. Time spent in grievance discussions with the Administration will be considered time worked with pay.

Step 1 - Any employee who wishes to file a grievance shall first discuss his/her grievance with his/her immediate supervisor. After the aforementioned discussion with the employee, the supervisor shall have five (5) working days in which to reply to the employee’s grievance. If the supervisor fails to reply to the grievance or if his/her answer is not satisfactory to the employee, the employee may present his/her grievance at Step 2.

Step 2 - If the disposition of the grievance in Step 1 is not acceptable, the employee shall, within five (5) working days, prepare a written statement stating the basis for the grievance and a requested settlement. He/she shall then discuss his/her problem with the Division Head who shall have five (5) working days in which to present a written reply to the employee’s complaint. If a mutually acceptable settlement cannot be reached, the employee will have five (5) working days in which to present his/her grievance in Step 3. The grievant should process his/her grievance to Step 3 through the Finance & Administration Office.

Step 3 - If the disposition of the grievance in Step 2 is not acceptable and the employee wishes to have the grievance considered further, he/she shall notify a representative of the Finance & Administration Office. A representative of the Finance & Administration Office will investigate the allegations and make arrangements to hear the employee’s complaint and the departmental charges if any. A representative of the Finance & Administration Office shall provide a written response to the employee within five (5) working days of the receipt of the grievance. If the response is not acceptable to the employee the grievance may be processed to Step 4 through the Finance & Administration Office.

Step 4 - If the disposition of the grievance in Step 3 is not acceptable to the employee and he/she wishes to have the grievance given further consideration, he/she shall notify a representative of the Finance & Administration Office in writing to that effect. Grievance processed to Step 4 shall be reviewed by the President or his/her representative and a response shall be provided to the grievant within thirty (30) days.

NOTE: In order for a grievance to be considered, it must be filed within five (5) working days of the alleged misapplication. If an employee is not satisfied with a decision, he/she has a maximum of five (5) working days between each step to appeal the grievance to the next higher step. Any grievance not carried forward by the employee from one step to another in accordance with and within the applicable time limits specified in the policy will be considered closed and disposed of in accordance with the last disposition of the grievance.

Last updated 20 July 2000

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