Fuzzy/Snowy or no reception on my TV?

If your TV has fuzzy/snowy or no reception then please check your cable connection wire to make sure it is connected securely to your TV. Also make sure that it is securely connected to the wall jack (if applicable).

Also make sure that you antenna is set to cable or catv instead of tv/air.
You will need to check in your manual or browse your menu on your TV to find out how to do this.
If you are still having a problem then please submit an IT service request.

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