Frequently Asked Questions

How does the Centenary All Access program work? 

The Centenary College All Access program is designed to support student success. Through this program, students are guaranteed to receive course materials before the first day of class. Recent research indicates that inclusive course materials programs like All Access can save students approximately 35% per course and improve academic preparation and success. Digital materials will be available directly in Canvas, where students can view their online library, utilize digital tools, and benefit from features that support their learning. Physical course materials will be available for on-campus pick up in the Bookstore in the Student Union Building and can be kept at the end of the term.  
 
Follett, our campus store provider, works on behalf of the campus to negotiate competitive prices for required materials and to ensure that correct materials are provided. Follett then works with our Information Technology Department to confirm that all required digital materials appear in the student’s Canvas and all required physical materials are prepared for pick-up in the Bookstore by the first day of class, as applicable.  
 
All students are automatically enrolled in the program. First year students are required to participate in the All Access program to support a successful transition to college; returning students in good academic standing may opt out of the program by application. Students who opt out of the program are responsible for ordering required course materials from the Centenary online bookstore. 

How am I notified about the program? 

All students and faculty will receive communication via their school email address about deadlines, fees, and course material format (digital or hard copy). Be on the lookout for the following emails with the following subject lines: 

  • Kortext | Your New Materials from… 
  • Faculty Important Information Regarding your Course Materials for the Upcoming Term  
  • Welcome to Centenary All Access! 
  • Your Order is Ready for Pick-Up .

Program Benefits: 

  • Faculty can begin teaching on day one of classes as all students are prepared with their correct materials. 
  • Required course materials are available digitally in the student’s Canvas account by day one of class, with no waiting in line with heavy books.    
  • Easy access and management of digital course materials in the student’s Canvas. 
  • Reduced student stress related to finding and purchasing the correct course materials in time for the start of classes.   
  • Digital platforms offer key features such as: highlighting, flash cards & note-sharing, leading to greater success in the course. 
  • Up to 60% lower than equivalent pricing for required course materials.  

Will students save money?

Yes! Students can save up to 60% off the original price thanks to the campus store’s relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access, manage and use all course materials regardless of format or cost.  

How do students get their required course materials?

Once the student registers for their courses, the student is automatically enrolled in the Centenary All Access program. Students will receive confirmation emails to their school account sharing details to access their digital materials in Canvas, as applicable. If the student has physical materials, the campus store will communicate with them when they can pick up these materials.

What type of materials will students receive?

Depending on the classes and the course materials required, students may receive a combination of digital course materials, physical textbooks, printed lab manuals or workbooks.

How do I get my course materials that aren't included in the program?

Only required digital and/or physical materials for courses participating in the program are included. For suggested, recommended, or other course materials, you can order these materials online or visit the campus store where textbook experts will be happy to assist you. 

What is the difference between “Required” and “Recommended” course materials, and which is included in the program? 

Required: it is necessary for the course. 
Recommended: the instructor has suggested an item that may be helpful. 
Only materials identified by the faculty as “required” are included in the program. All “recommended” materials may be available for purchase separately through the online bookstore. 

Will this affect faculty’s textbook selection or academic freedom?  

No. Faculty still retain full academic freedom and can choose the materials used in their courses.   

What if a student adds or drops a course?  

If a student adds or drops a course, that information is automatically transmitted to the campus store.   

Added courses: Within 24 hours of adding a course, students will receive an email at their school email address with details to access their digital materials and/or if their materials are already provisioned directly into Canvas. If the course requires physical materials, students will receive an email to their school email address letting them know when the new print materials are ready for pick-up in the campus store.   

Dropped courses: For courses dropped prior to the last day to drop/add/opt-out/opt-in deadline, access to electronic or digital materials will be automatically disabled. If the course requires physical materials, they must be returned to the campus store unless otherwise stated.   

Is the program mandatory, or can students opt out of the program?  

First year students are required to participate in the All Access program to support a successful transition to college; returning students in good academic standing may opt out of the program by application.

Students who opt out of the program are responsible for ordering required course materials from the Centenary online bookstore. Students must take action to opt out of the program each term. There is no penalty for opting out. 

What if a student opted-out/opted-in by mistake or changed their mind? 

If the opt-out/opt-in period has not ended, students can opt back in/out by going to the opt-out portal and choosing “opt-in”/”opt-out”.  
  
For a demonstration of how to opt out, watch this video. 
 

Do students get to keep their materials at the end of each term? 

Required physical materials can be kept by the student at the end of each term and do not have to be returned. Digital materials can be accessed for a minimum of 180 days and may be available for a longer period of time based on the material adopted and the publisher's terms.  
 

How do I access my required digital course materials?

Students participating in the program will have their required digital materials available directly in Canvas. Students will receive emails from no-reply@kortext.com with instructions and details on accessing their materials. For any technical issues and additional support, students can email support-us@kortext.com
For self-help articles and resources, visit the Kortext help site
 

Beyond Course Materials

You have your course materials. What's next?

Your campus store has the best selection of officially licensed campus gear around. We are ready to outfit you head to toe, with school spirit. Visit your campus store to grab all your spirit items, supplies and technology and meet your friendly campus store staff who are a knowledgeable resource to help you throughout the term.

Where do I go if I need more assistance?

If you need more assistance, you can find additional resources, support articles, and self-help tools, on our customer support page here: Customer Support Center. You can use our friendly chatbot in the bottom right of the page to be guided through tools for your specific questions. You can also check out our program website here centenary.edu/allaccess

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