Benefits Information

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Benefits Information

Overview of Employee Benefits Programs

 

All items in red are hyperlinks directing you to more information

 

Benefit Member Support Center

This dedicated benefit support team is your point of contact for benefit inquiries and can be reached at 1-844-208-5744 PIN: 2143 or via email at centenarybenefits@marshmma.com, Monday - Friday from 8am to 6pm.

This team can assist with:

  • benefit questions and coverage inquiries
  • research and assist with eligibility and issue resolution
  • assist with ID card requests
  • assist with finding in-network providers and facilities
  • assistance with determining covered services

 

Online Benefits Enrollment Portal - Employee Navigator 

We are excited to offer employees the opportunity to make benefit elections online through our benefit enrollment portal, Employee Navigator!  This is a more personal way to understand the full range of benefits offered at Centenary College of Louisiana. All benefit eligible employees are required to register as a user in Employee Navigator to enroll and confirm benefit elections and verify dependent demographics. All benefit election history from 2026 and going forward is located in Employee Navigator; all prior years benefit election history is located in eSelfServe.

  • Click here to learn how to enroll in benefits 

 

Open Enrollment Information Sessions

 

Benefit Education Meeting

 

Eligibility for benefits

Full-time employees are eligible to be covered under our group benefit plans as shown below. Coverage will be effective on the first day of the month following your date of hire.


Domestic Partnership

Centenary College of Louisiana benefits coverage will be extended to same sex and opposite-sex domestic partners of our full-time faculty and staff. Benefits for domestic partners will be administered in the same manner, as possible, to the benefits for legally married couples. To establish the eligibility for benefits please contact the Human Resource office.

Click HERE to learn how to enroll

 

Voluntary Benefits with Employer Contribution

Medical Insurance

CIGNA Group# 00533: PPO or HDHP Plan(s) 

 

Educational videos below - please click start then skip past the opening advertisement

First Primary Care (FPC) - Base Plan

We recognize that the affordability and access to healthcare is a daily struggle for our community.  Therefore, we are introducing an affordable alternative to access primary care.  First Primary Care is a revolutionary model of healthcare that puts the patient first in every way possible. Your FPC membership compliments your health plan and gives you unlimited access to a dedicated care-team that you can contact for any medical issue or concern for $0 out-of-pocket costs. Click the link below to learn more on how to complete the on-boarding process.

Summary Plan Description

Summary of Benefit

Other plan information:

All participants in any of the above medical plans are to register to the online claim portal below 

 

2026 Prescription Insurance Information – Drexi

(All employees that enroll in the medical plan are automatically covered in the prescription plan) 

Members can register with Drexi at "Welcome to Drexi" to take advantage of the following features:

  • Search and compare prescription pricing at local pharmacies
  • Access and print a temporary ID card
  • Locate in-network pharmacies
  • View benefit details and prescription history
  • Contact Drexi support via chat, phone, or email

While registration with Drexi is not required, it is a helpful resource for members who want more visibility and control over their pharmacy benefits.

 

Dental and Vision Benefits Information - Mutual of Omaha - Group#: G000C766

 

Required Postings

 

Machine Readable File
Transparency in Coverage 

The Department of Labor (DOL), Health and Human Services (HHS), and Treasury published the “Transparency in Coverage” rule, imposing new requirements on group health plans and health insurers in the individual and group markets to disclose cost-sharing information, in-network provider negotiated rates, historical out-of-network network allowed amounts, and drug pricing information. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Under this rule, the College is required to provide a member-facing price comparison tool and post publicly-available machine-readable files. The data in the files below will be updated monthly.

CIGNA

 

Employer Paid Insurance

 

Life and Accidental Death & Dismemberment Insurance

 

Short Term Disability Insurance

 

Long Term Disability Insurance

 

Employee Assistance Program (EAP)

Centenary College of Louisiana cares about the mental health and wellness of its employees. Mental health and wellness encompass emotional, behavioral, and cognitive well-being. It can positively or negatively affect our physical health, relationships, and daily lives. Addressing mental health and wellness allows each of us to reach our full potential.

When life gets tough, it’s helpful to have someone in your corner to listen, offer advice and point you in the right direction for additional help. That’s what you get from our Employee Assistance Program (EAP) available through our partnership with Mutual of Omaha. This benefit offers confidential counseling when you need it most. 

Mutual of Omaha’s team of master’s level EAP professionals are available 24/7/365 to provide you and your loved one’s resources for assistance with personal and workplace issues. Access to EAP services is obtained by calling 1-800-316-2796 or by using an online submission form for employee convenience at Mutual of Omaha - EAP.

Online are valuable resources and links for additional assistance, including current events,
family and relationships, emotional well-being, financial wellness, substance abuse and
addiction, legal assistance and work and career.

 

Voluntary Benefits (100% Employee Paid)

Flexible Spending and Health Savings Accounts 

• Flores FAQ
• Flores Mobile App 
• How to submit a claim

Flexible Savings (FSA)

• FSA Overview 
• FSA Store flyer 
• FSA video
• HSA and FSA - FAQ 
• HSA vs. FSA Differences and How to Choose 
• Dependent Care FAQs 

Dependent Care Account (DCA)
• DCA guide
• DCA video 

Health Savings Account (HSA)

Retirement Benefits Program Information and Enrollment Forms for Full and Part-Time Employees

Beneficiary Change Instructions

  • Making a point to update beneficiary information on file is extremely important. Be sure your beneficiary information is up-to-date to ensure your wishes are fulfilled. Both your Life insurance and TIAA retirement benefits provide for beneficiaries in the event of an employee death, so it is crucial that the information remain up-to-date. Please click here to learn how to review/update your TIAA beneficiary information.
  • During Open Enrollment each year you can make changes to you current beneficiary listing. After Open Enrollment you will need to complete a new beneficiary change form (available below or by request to HR) to make any changes or updates to your beneficiary listing. To view your current beneficiary listing log into eSelfServe and select the Benefit tab.
  • Beneficiary Change Form
  • Naming a beneficiary: What you need to know

 

Additional Resources

  • Samaritan Fund Program - When faced with a serious medical condition, the emotional and financial toll can feel overwhelming. Centenary College of Louisiana is proud to offer the Samaritan Fund Program for employees and their dependents. This entirely voluntary, confidential program connects individuals with resources to pay for high-cost medical treatments and out-of-pocket expenses that traditional insurance doesn’t fully cover.
  • Learn more about the Samaritan Fund Program
  • HIPAA Authorization form
  • Samaritan App

FMLA-STD

  • Family Medical Leaves (FMLA) / Short Term Disability (STD) are administered by AbsencePro on behalf of Centenary College.  Please reference employer ID# 2558 when using this service. This new process will ensure that your leave decisions are made promptly, properly, and administered to protect your benefits and ensure that qualified claims are filed.
  • Well-Being at Centenary College of Louisiana
  • At Centenary, we take well-being seriously. In addition to providing an exceptional private liberal arts educational experience, we want to help you build important life skills that will help you deal with the demands and challenges of everyday life.

Lagniappe:


COBRA

The Consolidated Omnibus Budget Reconciliation Act (COBRA) benefits allow college W2 employees to continue their health insurance coverage after experiencing a qualifying event. COBRA enables you to extend your coverage under the same medical, dental, vision, and flex spending account policies you were enrolled in with Centenary College.

COBRA continuation coverage becomes available to you and your family members who are covered under the Plan when you would otherwise lose your group health coverage. If you have experienced a loss of coverage due, you will receive an Event Notice letter. To elect COBRA coverage, you will return the COBRA Election Form included in the notice via mail or fax or upload it to the Flores247 Web Portal at www.flores247.com. To log in, you will use the Participant ID number included in your letter, along with the password you created when you set up your account. To set up your login for the first time or reset your password, please visit Registration  - Flores247.

Key Points

  • COBRA allows you to extend your current health coverage for a limited time.
  • You have 60 days to elect COBRA coverage after a qualifying event.
  • You are responsible for the full premium cost + 2% admin fee.
  • Coverage is retroactive if you elect it and make timely payments.
  • The college has delegated authority to administer COBRA continuation coverage to Flores & Associates. For questions or assistance, contact:
  • Phone: 800-532-3327
    Fax: 800-726-9982
    Email: CustomerService@Flores247.com
    Website: www.flores247.com
    Mailing Address: P.O. Box 31397, Charlotte, NC 28231-1397

Continuation of Benefits While on Unpaid Leave

While on approved leave without pay, you must take action in order to continue your benefits under COBRA. Your benefits deductions are normally taken out of your paychecks, but while you are on a leave without pay. The link above explains the impact to your benefits while you are on leave without pay.

Qualifying Events

Certain events in your life can affect your benefits coverage and tax status. If you experience a qualifying life event, you may make changes to some of your benefits within 30 days of the event. Any changes you make must be consistent with your qualifying event, must be permitted by plan rules, and must be requested within 30 days of the event.

Qualifying life events include:

  • Marriage or divorce
  • Birth, adoption, or placement of a child for adoption,
  • Death of spouse or covered dependent,
  • Loss of eligibility for insurance coverage for employee or a covered dependent
  • Gain of eligibility for insurance coverage for employee or a covered dependent
  • Change in spouse's employment status which results in a loss or gain of insurance coverage

If you experience qualifying life event, you have 30 days from the date of the event to contact Human Resources to request changes to your benefits. To request a benefit election change due to a qualifying life event, contact hr@centenary.edu and request a QLE - Benefit Election Change form.


Retirement and Medicare

Retirement decisions are among the most important you will ever make. This Ready to Retire Guide will help answer some common questions.

Medicare

  • If you or your spouse will be 65 or older when you retire, Medicare will play an important role in your health insurance coverage. This guide will help answer some common questions.

© 2026 Centenary College of Louisiana

Notice of Nondiscriminatory Policy The institution does not discriminate in its educational and employment policies against any person on the basis of gender, race, color, religion, age, disability, sexual orientation, national or ethnic origin, or on any other basis proscribed by federal, state, or local law.