Overview of Employee Benefits Programs


All items in red are hyperlinks directing you to more information


Open Enrollment Information Sessions


Eligibility for benefits

Full-time employees are eligible to be covered under our group benefit plans as shown below. Coverage will be effective on the first day of the month following your date of hire.

Domestic Partnership

Centenary College of Louisiana benefits coverage will be extended to same sex and opposite-sex domestic partners of our full-time faculty and staff. Benefits for domestic partners will be administered in the same manner, as possible, to the benefits for legally married couples. To establish the eligibility for benefits please contact the Human Resource office.

Voluntary Benefits with Employer Contribution

Medical Insurance Information


First Primary Care (FPC) - preventative care

We recognize that the affordability and access to healthcare is a daily struggle for our community.  Therefore, we are introducing an affordable alternative to access primary care.  First Primary Care is a revolutionary model of healthcare that puts the patient first in every way possible. Your FPC membership compliments your health plan and gives you unlimited access to a dedicated care-team that you can contact for any medical issue or concern for $0 out-of-pocket costs. Click the link below to learn more on how to complete the on-boarding process.


Prescription Insurance Information – Veracity-Rx 

(All employees that enroll in the medical plan are automatically covered in the prescription plan)

As you probably know, prescription drug costs are unpredictable, and costs are rapidly rising each year. The goal is to have your best interests in mind by providing the best coverage at an affordable rate. Veracity-Rx is here to help make each step of your healthcare experience easier.

Please register for your member portal access: at https://veracity.procarerx.com  which will allow you to:

  • Access and/or restrict profile viewing by other family members
  • Review prescription claims history or individual prescriptions
  • Look up a drug to identify formulary status and preferred alternatives 
  • Locate pharmacies within a zip code, state, city, or county

Click here to learn more about your prescription Rx plan; which pharmacies are preferred and to learn about the Specialty and International Drug programs.


Dental and Vision Benefits Information - Mutual of Omaha


Required Postings


Machine Readable File
Transparency in Coverage 

The Department of Labor (DOL), Health and Human Services (HHS), and Treasury published the “Transparency in Coverage” rule, imposing new requirements on group health plans and health insurers in the individual and group markets to disclose cost-sharing information, in-network provider negotiated rates, historical out-of-network network allowed amounts, and drug pricing information. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Under this rule, the College is required to provide a member-facing price comparison tool and post publicly-available machine-readable files. The data in the files below will be updated monthly.



Employer Paid Insurance


Life and Accidental Death & Dismemberment Insurance


Short Term Disability Insurance


Long Term Disability Insurance


Employee Assistance Program (EAP)

Centenary College of Louisiana cares about the mental health and wellness of its employees. Mental health and wellness encompass emotional, behavioral, and cognitive well-being. It can positively or negatively affect our physical health, relationships, and daily lives. Addressing mental health and wellness allows each of us to reach our full potential.

When life gets tough, it’s helpful to have someone in your corner to listen, offer advice and point you in the right direction for additional help. That’s what you get from our Employee Assistance Program (EAP) that offers confidential counseling when you need it most. 

Click here to learn more about the EAP services provided through Mutual of Omaha.This plan offer three free tele-health per year (per household) with Master’s level EAP professionals.

Click here to learn more about the EAP services provided through Lyric. This plan offers unlimited virtual counseling with Master’s level EAP professionals. Counseling is through a third-party vendor. There is no charge for the behavioral health counseling. For Psychology and Psychiatry, the Lyric care team will reach out to you to assist with any questions you may have and provide assistance with scheduling and anything else that may arise. For psychology – Initial consult $100 / Follow-ups - $100; for psychiatry – Initial consult $205 / Follow-ups - $100. All Lyric providers are board-certified.

Voluntary Benefits (100% Employee Paid)


Flexible Spending and Health Savings Accounts 

Flores FAQ
Flores Mobile App 
How to submit a claim

Flexible Savings (FSA)

FSA Overview 
FSA Store flyer 
FSA video
HSA and FSA - FAQ 
HSA vs. FSA Differences and How to Choose 
Dependent Care FAQs 

Dependent Care Account (DCA)
DCA guide
DCA video 

Health Savings Account (HSA)
HSA overview flyer
HSA overview PowerPoint guide
HSA Store flyer 
HSA Investment options
HSA Interest rate disclosure 
HSA investment fee 
HSA fee schedule
HSA Customer ID Program


Retirement Benefits Program Information and Enrollment Forms for Employees

Have questions or need assistance with your retirement account, please call the TIAA National Contact Center (NCC) at 1-800-842-2252 Monday-Friday 8:00 AM-10:00 PM EST if they need any assistance with their retirement plan. 

Would you like to set up a virtual 1:1 consultation with a TIAA Virtual Financial Consultant? If so, please call 1-800-732-8353 (Monday-Friday 8:00 AM to 8:00 PM EST).


Beneficiary Change Instructions

Making a point to update beneficiary information on file is extremely important. Be sure your beneficiary information is up-to-date to ensure your wishes are fulfilled. Both your Life insurance and TIAA retirement benefits provide for beneficiaries in the event of an employee death, so it is crucial that the information remain up-to-date. Please click here to learn how to review/update your TIAA beneficiary information. Please also log into eSelfServe and select the Benefit tab to review/add beneficiary information.


Additional Resources


Family Medical Leaves (FMLA) / Short Term Disability (STD) are administered by AbsencePro on behalf of Centenary College.  Please reference employer ID# 2558 when using this service. This new process will ensure that your leave decisions are made promptly, properly, and administered to protect your benefits and ensure that qualified claims are filed.


We know that not everyone has a relationship with a doctor who can provide advice on the spot.

Here are some tips on what you can do:

  • If you are a member of Centenary’s health plan you are probably aware that you have access to Telemedicine through Lyric. You can go online or call and talk to a real doctor 24/7, from anywhere in the United States. Start by completing registration at Lyric.

This service is not just for suspected Covid-19 infections and applies to any non-life-threatening health issue for you or your family members.

Well-Being at Centenary College of Louisiana

At Centenary, we take well-being seriously. In addition to providing an exceptional private liberal arts educational experience, we want to help you build important life skills that will help you deal with the demands and challenges of everyday life.


Information about your right to COBRA continuation coverage, which is a temporary extension of insurance coverage under the Plan when it would otherwise end because of a life or career event. 

Continuation of Benefits While on Unpaid Leave

While on approved leave without pay, you must take action in order to continue your benefits under COBRA. Your benefits deductions are normally taken out of your paychecks, but while you are on a leave without pay. The link above explains the impact to your benefits while you are on leave without pay.

Qualifying Events

Certain events in your life can affect your benefits coverage and tax status. If you experience a qualifying life event, you may make changes to some of your benefits within 30 days of the event. Any changes you make must be consistent with your qualifying event, must be permitted by plan rules, and must be requested within 30 days of the event.

Qualifying life events include:

  • Marriage or divorce
  • Birth, adoption, or placement of a child for adoption,
  • Death of spouse or covered dependent,
  • Loss of eligibility for insurance coverage for employee or a covered dependent
  • Gain of eligibility for insurance coverage for employee or a covered dependent
  • Change in spouse's employment status which results in a loss or gain of insurance coverage

If you experience qualifying life event, you have 30 days from the date of the event to contact Human Resources to request changes to your benefits.

To request benefit election changes due to a qualifying life event you must complete and submit the QLE form.

Retirement and Medicare

Retirement decisions are among the most important you will ever make. This Ready to Retire Guide will help answer some common questions.


If you or your spouse will be 65 or older when you retire, Medicare will play an important role in your health insurance coverage. This guide will help answer some common questions.

Notice of Nondiscriminatory Policy The institution does not discriminate in its educational and employment policies against any person on the basis of gender, race, color, religion, age, disability, sexual orientation, national or ethnic origin, or on any other basis proscribed by federal, state, or local law.